Privacy Policy

The purpose of this document is to inform the individual (hereinafter “Data Subject") regarding the processing of his/her personal data (hereinafter “Personal Data") collected by the data controller, Soc. Coop. Sicilian Ceramics Pattesi, with registered office in C.da Ronzino snc – industrial zone, Patti (ME) CF/VAT registration number 03669580833, REA ME-252908, e-mail address csp@ceramichesicilianepattesi.it, PEC address csp.coop@legalmail.it, telephone 0941247087, (hereinafter “Holder"), through the website ceramichesicilianepattesi.it (hereinafter “Application").

Changes and updates will be binding as soon as they are posted on the Application. In case of non-acceptance of the changes made to the Privacy Policy, the Data Subject must cease using this Application and may request the Data Controller to delete his/her Personal Data.

1. Categories of Personal Data processed

The Data Controller processes the following types of Personal Data voluntarily provided by the Data Subject:

● Contact data: first name, last name, address, e-mail, telephone, pictures, authentication credentials, any additional information sent by the Data Subject, etc.
● Tax and payment information: tax code, VAT number, credit card information, bank account details, etc.

The Owner processes the following types of Personal Data collected in an automated manner:

● Technical Data: Personal Data produced by the devices, applications, tools and protocols used, such as, for example, information about the device being used, IP addresses, browser type, Internet Service Provider (ISP) type. Such Personal Data can leave traces that, particularly when combined with unique identifiers and other information received by servers, can be used to create profiles of individuals
● Application navigation and usage data: such as, for example, pages visited, number of clicks, actions taken, duration of sessions, etc.

Failure by the Data Subject to provide Personal Data for which there is a legal or contractual obligation or if they are a necessary requirement for the conclusion of the contract with the Data Controller, will result in the impossibility of the Data Controller to establish or continue the relationship with the Data Subject.

The Data Subject who communicates to the Data Controller Personal Data of third parties is directly and exclusively responsible for their origin, collection, processing, communication or dissemination.

2. Cookies and similar technologies

The Application uses cookies, web beacons, unique identifiers, and other similar technologies to collect Personally Identifiable Information about the Data Subject’s pages, links visited, and other actions performed when the Data Subject uses the Application. They are stored and then transmitted to the next visit of the Data Subject. You can view the full Cookie Policy at: https://ceramichesicilianepattesi.it/cookie-policy

3. Legal basis and purpose of processing

The processing of Personal Data is necessary:

a. For the execution of the contract with the Interested Party, namely:

1. fulfillment of any obligations arising from the pre-contractual or contractual relationship with the Interested Party
2. registration and authentication of the Interested Party: to allow the Interested Party to register on the Application, log in and be identified also through external platforms
3. support and contact with the Interested Party: to respond to the requests of the Interested Party
4. payment management: to manage payments by credit card, bank transfer or other means

b. By legal obligation and specifically:

1. the fulfillment of any obligations under applicable rules, laws and regulations, in particular, in tax and fiscal matters

c. Based on the legitimate interest of the Owner, to:

1. email marketing purposes of the Holder’s products and/or services to directly sell the Holder’s products or services using the email provided by the Data Subject in the context of the sale of a product or service similar to the one being sold
2. management, optimization, and monitoring of the technical infrastructure: to identify and solve any technical problems, to improve the performance of the Application, to manage and organize information in an information system (e.g., servers, databases, etc.)
3. security and anti-fraud: to ensure the security of the Holder’s assets, infrastructure and networks
4. statistics with anonymous data: to perform statistical analysis on aggregated and anonymous data to analyze the behavior of the Data Subject, to improve the products and/or services provided by the Controller and better meet the expectations of the Data Subject

d. Based on the consent of the Data Subject, to:

1. retargeting and remarketing: to reach with a personalized advertisement the Data Subject who has already visited or shown interest in the products and/or services offered by the Application using his/her Personal Data. The Interested Party can opt-out by visiting the Network Advertising Initiative page.
2. marketing purposes of products and/or services of the Owner: to send commercial and/or promotional information or materials, to carry out direct sales activities of products and/or services of the Owner or to carry out market research by automated and traditional means

Based on the legitimate interest of the Owner, the Application allows interactions with external platforms or social networks whose processing of Personal Data is governed by their respective privacy policies to which please refer. Interactions and information captured by this Application are in each case subject to the privacy settings that the Data Subject has chosen on those platforms or social networks. This information – in the absence of specific consent for processing for further purposes – is used for the sole purpose of enabling the use of the Application and providing the requested information and services.

The Data Subject’s Personal Data may also be used by the Data Controller to protect itself in court before the competent judicial bodies.

4. Methods of processing and recipients of Personal Data

The processing of Personal Data is carried out by means of paper and computer tools with organizational methods and logic strictly related to the stated purposes and through the adoption of appropriate security measures.

Personal Data are processed exclusively by:

● persons authorized by the Data Controller to process Personal Data who have committed to confidentiality or have an appropriate legal duty of confidentiality;
● parties operating independently as separate data controllers or by parties designated as data processors by the Data Controller in order to carry out all processing activities necessary to pursue the purposes set out in this policy (e.g., business partners, consultants, IT companies, service providers, hosting providers);
● Subjects or entities to whom Personal Data must be disclosed by legal obligation or by order of the authorities.

The individuals listed above are required to use appropriate safeguards to protect Personal Data and may only have access to those necessary to perform the tasks assigned to them.

Personal Data will not be disseminated indiscriminately in any way.

5. Location

Personal Data will not be subject to any transfer outside the territory of the European Economic Area (EEA).

6. Retention Period of Personal Data

Personal Data will be kept for the period of time necessary to fulfill the purposes for which it was collected, specifically:

● for purposes related to the performance of the contract between the Data Controller and the Data Subject, will be retained for the duration of the contractual relationship and, after termination, for the ordinary limitation period of 10 years. In the case of judicial litigation, throughout the duration of the litigation, until the exhaustion of the time limits for appeal actions
● for purposes related to the legitimate interest of the Owner, will be retained until that interest is fulfilled
● for the fulfillment of a legal obligation, by order of an authority and for protection in court, will be retained in accordance with the timeframes provided for by said obligations, regulations and in any case until the completion of the prescriptive period provided for by the regulations in force
● for purposes based on the consent of the Data Subject, will be retained until the consent is revoked

At the end of the retention period, all Personal Data will be deleted or stored in a form that does not allow the Data Subject to be identified.

7. Rights of the Interested Party

Data Subjects may exercise certain rights with respect to Personal Data processed by the Data Controller. In particular, the Interested Party has the right to:

● be informed about the processing of their Personal Data
● withdraw consent at any time
● limit the processing of one’s Personal Data
● object to the processing of their Personal Data
● access their Personal Data
● verify and request rectification of their Personal Data
● obtain the restriction of the processing of their Personal Data
● obtain the deletion of their Personal Data
● transfer their Personal Data to another controller
● bring complaints to the supervisory authority for the protection of their Personal Data and/or take legal action.

In order to exercise their rights, Users may address a request to the contact details of the Owner indicated in this document or by filling out this form:

Requests are made free of charge and processed by the Holder as quickly as possible, in any case within 30 days.

Last updated: 17/07/2023